09 Jan 2025

09 Jan 2025

09 Jan 2025

Privacy Policy


At BARLIFTS, your privacy is important to us. We’re committed to protecting your personal information and making sure it’s used responsibly and securely. This Privacy Policy explains how we collect, use, and protect your data when you interact with our mobile app, website, and delivery services.

By using BARLIFTS, you agree to the terms outlined in this policy.

1. Information We Collect

To provide fast, reliable, and personalized liquor delivery, we may collect the following types of information:

Personal Information

When you create an account or place an order, we may collect your name, phone number, delivery address, email address, and a copy of your ID for age verification.

We may also collect payment details through secure third-party processors when you make purchases.

Usage Information

We automatically collect information like your device type, IP address, browser type, and how you use the BARLIFTS app or website — such as the products you view, your order history, and location data for delivery matching.

Voluntary Data

If you contact our support team, respond to surveys, or leave feedback, we store that information to help us improve our services.

2. How We Use Your Information

We use your data for the following purposes:

  • To process and deliver your orders quickly and accurately

  • To verify your age and identity, as required by law

  • To provide customer support and respond to your inquiries

  • To send order confirmations, delivery updates, or special offers

  • To analyze usage trends and improve our delivery technology and user experience

  • To ensure safety, prevent fraud, and comply with legal obligations

3. How We Share Your Information

We only share your information when necessary and with trusted third parties who help us deliver our services effectively.

This includes:

  • Delivery riders and partner liquor stores for order fulfillment

  • Secure payment processors for handling transactions

  • Cloud service providers that help us run our platform

  • Legal or regulatory bodies if required by law

We do not sell your personal information to anyone — ever.

4. Data Security

We use encryption, secure servers, identity verification systems, and access controls to protect your personal information. While we take your privacy seriously, no system can be 100% secure. We encourage you to use strong passwords and keep your account details confidential.

5. Location and Tracking

To deliver your drinks quickly and efficiently, we rely on real-time GPS location data from your device. This helps us match your order with the nearest store and available rider. You can manage or disable location access via your device settings, though doing so may affect service accuracy.

6. Cookies and Tracking Tools

Our website uses cookies and similar technologies to improve your experience, such as remembering your preferences or speeding up checkout.

Cookies also help us analyze traffic and show relevant promotions. You can manage cookie settings in your browser if you prefer not to accept them.

7. Your Rights

Depending on where you live, you may have rights related to your data, including:

  • Requesting access to the personal data we hold about you

  • Correcting or updating inaccurate information

  • Asking us to delete your data, unless legally required to retain it

  • Opting out of promotional messages or data tracking tools

To make any of these requests, just email us at privacy@barlifts.co.ke.

8. Third-Party Links

Sometimes, BARLIFTS may include links to third-party websites or services (like payment providers or delivery tracking tools). We don’t control those platforms and aren’t responsible for how they handle your information. Please review their privacy policies separately.

9. Children’s Privacy

BARLIFTS does not knowingly collect or allow orders from anyone under 18. If we discover that a user is underage, we will immediately delete any personal data collected and cancel any pending transactions.

10. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our services or applicable laws. When we do, we’ll post the updated version on our site with a new effective date.

By continuing to use BARLIFTS after changes are posted, you accept the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please get in touch with us:

📧 privacy@barlifts.co.ke
🌍 www.barlifts.co.ke
📞 [Insert support phone number]

Let me know if you'd like a short disclaimer version for the app sign-up screen or a checkbox agreement for checkout.